Intuit QuickBooks Cash Register Plus Merchant Service

Frequently Asked Questions

• How is Cash Register Plus different than a cash register?

  With Cash Register Plus, you can ring up sales just like a cash register, but it's so easy and you can do so much more. Add discounts, look up prior purchases and handle returns right from your PC. You can create department and product codes in seconds and don't need to remember complicated keystrokes like you do with a cash register. Integrated credit card processing means you don't have to purchase a costly terminal and can ring sales more quickly.
  
  Cash Register Plus also lets you automatically track sales and customer data as you ring up purchases. Instead of tracking this important information in notebooks or other computer programs, you can keep it all in one place. Sales data for your business by date, department, and product is at your fingertips. Customer contact information and purchase histories can be used to provide better service and keep customers coming back.

  How is Cash Register Plus different than QuickBooks Point of Sale?

  Cash Register Plus is the simplest way to ring sales, track customers and get basic insights into your business performance. It's a good fit for many different types of businesses that ring sales and for smaller or newer businesses that just want a basic system to manage essential tasks.
  
  Point of Sale is great for retail stores that carry more inventory and want to manage all of their store tasks in one place. It provides real-time inventory management in addition to more advanced tools for managing sales, customers, vendors, pricing and more. It also provides more options if you want to grow your business-from adding additional lanes and stores to selling your products on the Web.

  How is Cash Register Plus different than QuickBooks Accounting software?

  Cash Register Plus is the easy way to ring sales, track sales and customer data, and run basic reports on your business. QuickBooks Accounting software is used by more than three million small businesses to pay bills, manage payroll, and create financial statements and reports. Use either product alone, or use the two together, transferring sales data from Cash Register Plus to QuickBooks Accounting software for a more complete retail management solution.

  What's included in the Cash Register Plus software with hardware bundle?

  The Cash Register Plus software with hardware bundle includes Cash Register Plus software along with the "must have" hardware you need to turn your Windows PC into a cash register and more. It includes a copy of Cash Register Plus software, a receipt printer, credit card reader and cash drawer. These components are guaranteed to work together seamlessly, saving you time and hassles. You can create a custom solution for your store with additional hardware items including a bar code scanner, pin pad, pole display, and more. View all your hardware options here.

  Can I use a touchscreen monitor with Cash Register Plus?

  Yes. Cash Register Plus has been optimized for touchscreen monitors by using large, easy-to-tap buttons on every screen. An on-screen keyboard means you don't ever have to use a physical keyboard or mouse in your day-to-day activities. A touchscreen monitor lets you ring sales more quickly and is great for businesses that have limited counter space or handle foods or liquids that may spill into a keyboard.

  What if I find it's not right for me?

  Cash Register Plus software and software with hardware bundles come with a QuickBooks 60-Day Money-Back Satisfaction Guarantee. If you're not satisfied, return the product to your place of purchase or to Intuit within 60 days with a dated receipt for a full refund of your purchase price. All QuickBooks-approved retail hardware is covered by a one-year hardware manufacturer's warranty.

  Does Cash Register Plus work with QuickBooks Accounting software?

  Yes, QuickBooks Cash Register Plus allows you to easily transfer key financial data to QuickBooks Accounting software. This helps you to keep your businesses financial statements up to date without any manual entry.
  
  Since most of our customers don't keep their QuickBooks Accounting software on the computer where QuickBooks Cash Register Plus is installed, QuickBooks Cash Register Plus allows you to export a file of summary financial information which you can then save to a portable USB drive or attach to e-mail for easy transfer to the computer where your QuickBooks software is located.

  Can I transfer information between Cash Register Plus and Point of Sale?

  If you do decide to move from Cash Register Plus to Point of Sale, it is possible to transfer key data between the programs. You can export customer and item information from Cash Register Plus to a standard file format. That information can then be imported into Point of Sale so you don't need to retype your data.

  Can I network multiple copies of Cash Register Plus?

  While you can use Cash Register Plus for as many locations in your store as you want, you cannot connect them. They will need to operate independently.

• Getting Started

  Is Cash Register Plus easy to set up?

  Cash Register Plus is designed to be set up in just minutes. Just enter some basic information about your business so the software can tailor itself to your needs and you'll be ringing sales in no time. If you have existing lists of customers or products, you can import them using common file formats. The intuitive screens that look like a cash register make Cash Register Plus easy for you and your employees to learn without any special training.

  What help options are available?

  QuickBooks Cash Register Plus software has many tools to help you get up and running smoothly, including:
  In-product Help features and videos. Connect with other Cash Register Plus users and experts to ask questions and share advice in the User Community Assisted support plans Certified QuickBooks Retail Solutions ProAdvisors may also be available to help you get the most out of your product. Visit www.findaproadvisor.com. Certified Retail Solution Providers. Local retail business and technology experts can help you with any retail technology questions. Learn more

  Can I import customer and item information?

  Yes. If you want to add items to Cash Register Plus to enable faster and more accurate checkout and have an existing item list, you can import your items using a pre-defined spreadsheet template. Existing customer lists can be imported as a .csv file or with a template as well.

• QuickBooks-Compatible Retail Hardware

  What do I get with the QuickBooks Cash Register Plus Software with Hardware Bundle?

  The bundle includes QuickBooks Cash Register Plus and the most popular retail hardware accessories: a receipt printer, credit card reader and cash drawer. They're all guaranteed to work together. You can create a custom solution for your store with additional hardware items including a bar code scanner, pin pad, pole display, and more. View all your hardware options here

  What's special about QuickBooks-Approved retail hardware?

  Finding retail hardware accessories that work together with your PC is a tedious and frustrating job — many brands just aren't compatible. We've spared you the hassles by thoroughly testing the many brands of hardware available and selecting those that not only work together but also work flawlessly with QuickBooks Cash Register Plus. QuickBooks-Approved hardware is your assurance of trouble-free compatibility. Plus, you can protect against business disruptions in the event of failed hardware with our Rapid Replacement Program, a free service for customers who purchase the QuickBooks Cash Register Plus hardware.

  Can I use a touchscreen monitor with Cash Register Plus?

  Yes. Cash Register Plus has been optimized for touchscreen monitors by using large, easy-to-tap buttons on every screen. An on-screen keyboard means you don't ever have to use a physical keyboard or mouse in your day-to-day activities. A touchscreen monitor lets you ring sales more quickly and is great for businesses that have limited counter space or handle foods or liquids that may spill into a keyboard.

  What other hardware is available for Cash Register Plus?

  In addition to the components included in the QuickBooks Cash Register Plus software with hardware bundle, we offer a selection of retail hardware including a pole display, bar code scanner, and PIN pad. For more information about QuickBooks-Approved retail hardware, click here.

  Will Cash Register Plus work with retail hardware I already own, like my bar code scanner and receipt printer?

  Cash Register Plus has been designed to work with a selection of industry-leading retail hardware. Although Cash Register Plus may operate with hardware sold by various manufacturers, Intuit cannot guarantee functionality or support the use of equipment not sold by Intuit. For more information about QuickBooks-Approved retail hardware, click here.

  What if I already have Cash Register Plus and want retail hardware to go with it?

  You can buy the QuickBooks-Approved retail hardware peripherals individually. They are the same devices as those included in the Cash Register Plus software with hardware bundle, so they are guaranteed to work with Cash Register Plus software. For more information about QuickBooks-Approved retail hardware, click here.

  Can I order Cash Register Plus Hardware outside of the United States?

  Due to manufacturer warranty limitations, international export and environmental regulations that may differ from country to country, we are currently unable to provide Cash Register Plus hardware solutions for sale or shipment outside the United States including Puerto Rico and Guam. All hardware solutions require a physical deliverable address; we are not able to ship to PO boxes

• Processing Credit Card and Debit Card Transactions

  How do I process credit cards with Cash Register Plus?

  You can use Cash Register Plus to process credit card payments quickly and easily without a separate credit card terminal. All you need is QuickBooks Cash Register Plus Merchant Service. Just swipe the customer's card through an optional QuickBooks-approved credit card reader and Cash Register Plus transmits the transaction to QuickBooks Cash Register Plus Merchant Service for authorization, enters the authorization code and card number into the sales transaction, and prints out an itemized receipt for your customer to sign. If you don't have a credit card reader, you can also type customers' credit card information directly into Cash Register Plus. Apply for QuickBooks Cash Register Plus Merchant Service by calling or online

  How do I process debit cards with Cash Register Plus?

  It's easy. All you need is QuickBooks Cash Register Plus Merchant Service1 and an integrated PIN Debit Keypad. Apply for the service by calling or online

  Do I need to accept credit cards or debit cards in order to use Cash Register Plus?

  Not at all. Cash Register Plus is a great way to ring sales, track customer information and manage essential retail tasks, even if you don't use the integrated credit card processing.

  Does Cash Register Plus work with other merchant card services?

  Although you can use any merchant service provider with Cash Register Plus, QuickBooks Cash Register Plus Merchant Service is the only merchant service that allows you to accept credit cards right in your Cash Register Plus. With another merchant service, you will have to manually enter the transaction amount into a separate credit card terminal — an extra step that can introduce errors. Additionally, the credit card sale authorization code will also have to be manually entered back into Cash Register Plus. Cash Register Plus Merchant Service fully integrates with Cash Register Plus ; there's no additional data entry, no extra steps, no hassles

  What advantages do I get with QuickBooks Cash Register Plus Merchant Service?

  QuickBooks Cash Register Plus Merchant Service integrates seamlessly with Cash Register Plus software to save you time and help reduce manual data entry and bookkeeping errors. With options for a low discount rate and low monthly fees, and with no monthly equipment charges, QuickBooks Cash Register Plus Merchant Service is another time and money-saving solution from QuickBooks.